This Privacy Policy explains what personal information 2bet collects when you use our platform, how we use it, who we share it with, and what rights you have. We have written this in plain English so it is easy to follow – no legal jargon where it can be avoided.
Summary in Brief
2bet collects only the data necessary to run your account, process payments in PKR and keep the platform secure. We do not sell your data to advertisers. We do not share it with third parties beyond what is needed to process your transactions and verify your identity. You can request access to, correction of, or deletion of your data at any time by contacting [email protected].
2bet ("we", "us", "our") operates the online entertainment platform at 2bet.ng, including the website and the 2bet mobile application. This Privacy Policy describes how we collect, store, use and protect personal information in connection with your use of the platform.
By registering an account on 2bet, you acknowledge that you have read this Privacy Policy and that you understand how your data will be handled. If you do not agree with any part of this policy, please do not create an account or continue using the platform.
This policy applies to all data collected through the 2bet website, the 2bet app available for download, and any communications you have with our support team. It should be read alongside our Terms and Conditions and our Responsible Gaming Policy.
We review this policy periodically and will update it when our practices change or when we are required to do so. The "Last updated" date at the top of this page tells you when it was most recently revised. If we make material changes that affect how your data is used, we will notify registered users by email or through a prominent notice in the platform before the change takes effect.
We collect different categories of information depending on how you interact with 2bet. The main categories are set out in the table below.
| Category | Examples | How Collected |
|---|---|---|
| Identity data | Full name, date of birth, national ID or CNIC number, selfie or ID document image | Registration form; verification request |
| Contact data | Email address, mobile phone number | Registration form; account settings |
| Account data | Username, encrypted password, account preferences, login history | Platform activity |
| Financial data | JazzCash or Easypaisa account number, bank account details, card last four digits, transaction history in PKR | Deposit and withdrawal processes |
| Gaming activity data | Bets placed, games played, bet amounts, winnings, session duration | Platform activity |
| Technical data | IP address, device type, operating system, browser type, app version | Automatic collection on platform use |
| Communications data | Support chat transcripts, emails sent to us, in-app messages | Your direct communications with us |
We do not collect sensitive categories of personal data such as health records, biometric data beyond what is required for identity verification, or information about religious beliefs. We also do not collect data from social media profiles unless you explicitly connect a social account to your 2bet profile.
The information we collect is used only for specific, defined purposes. We do not use your data for purposes beyond those listed here without informing you first.
We process your personal data on one or more of the following grounds:
We Do Not Sell Your Data
2bet does not sell, rent or trade your personal information to third parties for their own marketing purposes. Data shared with third parties is limited to what is strictly necessary for them to perform services on our behalf.
We may share your data with the following categories of third parties:
All third parties who process personal data on our behalf are required to handle it securely and only for the purposes we specify. We do not permit them to use your data for their own independent purposes.
All financial transactions on 2bet are conducted in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer or card, the relevant payment details are transmitted directly to the payment processor through an encrypted connection. 2bet does not store full card numbers, full mobile wallet credentials or full bank account numbers on our servers.
We retain records of transaction amounts, dates, methods and references for the purposes of account management, dispute resolution and compliance with record-keeping requirements. These records are stored securely and are accessible only to authorised personnel.
If you believe an unauthorised transaction has been made on your account, contact our support team immediately at [email protected]. We will investigate and, where confirmed as unauthorised, work with the relevant payment provider to resolve the matter.
2bet uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. A cookie is a small text file placed on your device when you visit the site or open the app.
We use the following categories of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the platform – for example, you may need to log in again more frequently if session cookies are blocked. On mobile, cookie-equivalent tracking may occur through the app itself; the same categories and purposes apply.
We retain your personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods depend on the category of data and the purpose for which it was collected:
When data is no longer required for any of the above purposes, we delete it securely or anonymise it so that it can no longer be linked to you personally.
Encrypted End-to-End
All data transmitted between your device and 2bet servers is encrypted using TLS (Transport Layer Security). Payment data passes through additional encryption layers maintained by our payment processing partners.
2bet applies a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These include:
While we take security seriously and invest in protecting your data, no system is entirely immune to risk. You also play an important role in keeping your account secure – use a strong, unique password for your 2bet account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.
You have rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with your registered account email address and a description of your request. We will respond within a reasonable timeframe.
You can request a copy of the personal data we hold about you. We will provide this in a structured, readable format.
If any data we hold about you is inaccurate or incomplete, you can ask us to correct it. You can update most contact details directly in your account settings.
You can request deletion of your personal data where we no longer have a legitimate reason to retain it. Note that some data must be kept for legal and compliance reasons even after account closure.
In certain circumstances, you can ask us to limit how we use your data while a concern or dispute is being resolved.
You can opt out of promotional communications at any time through your account notification settings or by contacting support. Opting out of marketing does not affect your account access.
You can request your account and gaming activity data in a portable format so you can transfer it elsewhere if you choose.
2bet is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of our registration process. If we become aware that an account belongs to a person under 18, that account will be closed immediately, all balances forfeited, and all personal data associated with the account deleted securely.
If you are a parent or guardian and believe your child has created a 2bet account, please contact us at [email protected] immediately. We will investigate and act promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will notify registered users by email and display a notice within the platform at least 7 days before the updated policy takes effect.
The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of the 2bet platform after the effective date of any update constitutes acceptance of the revised policy.
If you have any questions, concerns or requests relating to this Privacy Policy or how 2bet handles your personal data, please reach out to our support team. We aim to respond to all privacy-related queries promptly.
Data & Privacy Enquiries
Email: [email protected]
Please include your registered account email address in any privacy-related communication so we can locate your account record and respond accurately.
For questions specifically about responsible gaming tools, deposit limits or self-exclusion, visit the Responsible Gaming page. For general platform rules, see our Terms and Conditions.
Here is a plain-language summary of what our privacy practices mean for you as a 2bet player in Pakistan.
We store your password as a hashed value only. Even our own staff cannot read it. If you forget your password, we reset it – we cannot look it up.
Deposits and withdrawals through JazzCash, Easypaisa, Raast and bank transfer are encrypted end-to-end. Full account numbers are never stored on 2bet servers.
Your personal information is not sold, rented or traded to advertisers or data brokers. Data shared with third parties is limited to what payment and verification partners need to do their job.
Promotional emails and push notifications can be turned off in your account settings at any time. Opting out does not affect your ability to log in, play or withdraw.
You can ask for a copy of everything we hold on your account, request corrections, or ask for deletion. Contact [email protected] with your registered email to get started.
Age verification during registration means we do not knowingly hold data from anyone under 18. If we find an underage account, it is closed and its data deleted immediately.
Register your free account, deposit in PKR via JazzCash or Easypaisa, and enjoy cricket betting, live casino and more – knowing exactly how your data is handled.